Protecting Your Data Privacy

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Effective date: 04.03.2016

Last updated: 06.03.2026

Giannoccaro Italian Design and Creative Agency Ltd (“Giannoccaro,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit our website, contact us, submit an enquiry, or use linked booking tools.

By using our website, you acknowledge that you have read this Privacy Policy.

Company name: Giannoccaro Italian Design and Creative Agency Ltd

Address: 1st and 2nd Floor, Building 22, No. 38, Industrial East Road, Songshan Lake, Dongguan City, Guangdong Province

Email: jochen@giannoccaro.cn

Website: www.giannoccaro.cn

If you have any questions about this Privacy Policy or our handling of personal information, please contact us using the details above.

This Privacy Policy applies to personal information collected through:

• our website,
• our contact forms,
• direct email communications,
• and our linked online booking tool, including Microsoft 365 Bookings, where used.
   

This Privacy Policy does not apply to third-party websites, platforms, or services that may be linked from our website and that operate under their own privacy policies.

We may collect the following categories of personal information.

When you contact us, submit a form, or make a booking enquiry, we may collect the following:

• your name,
• email address,
• phone number,
• company name,
• job title,
• country or location,
• appointment details,
• and any other information you choose to include in your message or enquiry.
   

When you visit our website, we may collect certain technical information automatically, such as:

• IP address,
• browser type and version,
• device type,
• operating system,
• referring website,
• pages visited,
• date and time of access,
• and basic website interaction data.
   

If you use a linked booking tool such as Microsoft 365 Bookings, personal information submitted through that tool may be processed to schedule, confirm, manage, or follow up on appointments.

We may use personal information to:

• respond to enquiries and contact requests,
• schedule and manage calls, meetings, or appointments,
• communicate with you about our services,
• evaluate potential projects and business relationships,
• provide information you request,
• operate, secure, and improve our website.
• maintain business records,
• comply with legal and regulatory obligations,
• and establish, exercise, or defend legal claims.
   

We do not use personal information for automated decision-making that produces legal or similarly significant effects.

Where required by applicable law, we process personal information on one or more of the following legal bases:

• your consent,
• taking steps at your request before entering into a contract,
• performance of a contract,
• our legitimate business interests, including operating and improving our website and responding to business enquiries,
• and compliance with legal obligations.
   

Our website may use cookies and similar technologies that are necessary for website functionality and security.

At the time of this Privacy Policy, we may use essential website technologies required for the operation of the site. If we later enable analytics, advertising, or other non-essential tracking tools, we will update this Privacy Policy and our Cookie Policy and, where required by law, request user consent before activating those tools. 

For more information, please see our Cookie Policy.

Our website may include a link to an online booking service, including Microsoft 365 Bookings. When you use that service, your information may also be processed by Microsoft or related service providers under their own terms and privacy policies.

We use such tools to arrange appointments efficiently, but we do not control third-party privacy practices. You should review the privacy information of any third-party booking platform you use.

We do not sell personal information.

We may share personal information only where reasonably necessary, including with:

• website hosting and website platform providers,
• email and communications providers,
• booking and calendar service providers,
• IT, security, and technical support providers,
• professional advisers such as lawyers, accountants, and consultants,
• and public authorities, regulators, courts, or law enforcement where required by law.
   

We may also share information within our business operations where necessary for legitimate business management, service delivery, or legal compliance.

Because our business serves visitors and clients across multiple regions, including China, the European Union, and the United States, personal information may be accessed, processed, or stored in more than one country.

Where applicable law requires safeguards for cross-border transfers, we will take reasonable steps to implement appropriate protections. This may include contractual safeguards, organisational measures, or other lawful transfer mechanisms appropriate to the circumstances. 

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

• responding to enquiries,
• managing communications and appointments,
• maintaining business and legal records,
• complying with tax, accounting, and legal obligations,
• and resolving disputes or enforcing agreements.
   

If we do not need the information anymore, we will delete it, anonymise it, or securely retain it only where continued retention is required by law. Where a fixed retention period cannot be stated in advance, we determine retention based on the nature of the relationship, the sensitivity of the information, and our legal and operational obligations. 

Depending on your location and applicable law, you may have rights in relation to your personal information, including the right to

• request access to personal information we hold about you,
• request correction of inaccurate or incomplete information.
• request deletion of your information.
• request restriction of processing,
• object to certain processing,
• withdraw consent where processing is based on consent,
• request portability where applicable,
• and lodge a complaint with a competent supervisory or regulatory authority.
   

To exercise any of these rights, please contact us at jochen@giannoccaro.cn.

We may need to verify your identity before responding to your request.

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security. 

Our website may contain links to third-party websites, platforms, and social media services. We are not responsible for the privacy, security, or content practices of those third parties. You should review their policies before providing personal information to them.

Our website and services are intended for business and professional audiences. We do not knowingly collect personal information from children in violation of applicable law. If you believe a child has submitted personal information to us, please contact us, and we will take appropriate action.

As our website and business operations evolve, we may introduce additional tools or services, including analytics, CRM systems, or marketing platforms. If those changes affect how we process personal information, we will update this Privacy Policy accordingly before or when those tools are activated.

We may revise this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date. We encourage you to review this page periodically.

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact:

Giannoccaro Italian Design and Creative Agency Ltd

1st and 2nd Floor, Building 22, No. 38, Industrial East Road, Songshan Lake, Dongguan City, Guangdong Province, China

Email: jochen@giannoccaro.cn